Water & Sewer Authority

Greensville County Water & Sewer Authority

1781 Greensville County Circle
Emporia, Virginia 23847
Phone: (434) 348-4213
Fax: (434) 348-4257
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Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.

Water Bill Due Dates

Current
20th of the month

Over 30 days
7th of the month
*No later than 4:30PM

Turn-off due to non-payment
8th of the month

Emergencies

Daytime: Call (434) 348-4213

Nights, Weekends, Holidays: Call (434) 348-4200

Staff

Brenda N. Parson

County Administrator
E-mail

Lois B. Powell

Customer Service Manager
E-mail

Gary Mitchell

Utility Maintenance Manager
E-mail

Glen Gibson

Assistant Director
E-mail

GCWSA Notice of Public Hearing - September 21, 2020

CARES Act Grant Funds Click here for an application

Greensville County Water & Sewer Authority received Coronavirus Relief Funds (CRF) under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

GCWSA wants to make the CRF Funds available to our customers that have experienced an economic hardship due to the COVID-19 crisis. The eligibility dates are March 16, 2020 through September 15, 2020 as per the State Corporate Commission (SCC) Order on Moratorium CASE NO. PUR-2020-00048

Any customer who wishes to apply for the CRF Funds for credit on their GCWSA account must submit an application and must provide proof (VA Employment Commission Monetary Determination Form and/or Employer letter on official company letterhead to include effective dates) of the hardship with the application for review and determination of eligibility. You can apply at https://forms.gle/rbZVTgNQsDas57XH7

GCWSA customers that do not qualify for the CRF Funds are encouraged to contact the Customer Service Manager, Lois Powell, to set up a 12-month payment plan. Customers who have entered into such extended payment plans shall not have their utility service cut off for non-payment of delinquent accounts as long as they are current on their extended payment plans.
You can contact Mrs. Powell at (434) 348-4213 or admin.wsa@greensvillecountyva.gov

Late payment penalties, will be applied to past due accounts as of September 22, 2020.

Past due utility payments must be paid in full or an extended payment plan must be in place by October 7, 2020.

Service disconnections for non-payment and reconnection fees will resume October 8, 2020

Steps to Slow the SPREAD of COVID-19

Click Here for more information

Our office is currently closed to the public due to COVID-19

Payment Options:

        Payment Drop Box - located at the North end of the building (prior GCWSA entrance)
            Courtesy envelopes are provided, please complete with your payment
            To ensure proper credit to your account, always enclose the payment stub with your payment.
            Money order or checks

        Mail your payment.
            To ensure proper credit to your account, always enclose the payment stub with your payment.

        Official Payments - Fee of $1.95 per Transaction
            Call 1-888-272-9829 from any touch-tone phone, or log on to www.officialpayments.com

Phone Instructions:

Press 3 - Other Payments
Enter Jurisdiction Code: 1013
Press 3 - Water & Sewer
Enter Customer number followed by the # sign

Use any Debit/Credit card to pay Utility Bills
It's fast, easy & secure!

CLICK HERE TO GET STARTED

Automatic Bank Account Draft - This service will automatically deduct utility payments from your bank account on the 10th of each month, thus saving you time and money.
It’s easy and free! Simply click on the link to download an Application for Automatic Draft Form.
The form must be printed, completed, signed and returned to our office, along with a voided check.
Once enrolled, you will still be mailed a utility bill showing your balance due with note on bottom left indicating when automatic deduction will be made.