County of Greensville, Virginia

Fees, Rates & Billing

Greensville County Water & Sewer Authority

1781 Greensville County Circle

Emporia, Virginia 23847
Phone: (434) 348-4213
Fax: (434) 348-4149
.(JavaScript must be enabled to view this email address)

Emergencies

Daytime: Call (434) 348-4213

Nights, Weekends, Holidays: Call (434) 348-4200


Staff

K. David Whittington - Photo

K. David Whittington

County Administrator
E-mail

Moses Clements - Photo

Moses Clements

Assistant Director
E-mail

Kathie W. Little - Photo

Kathie W. Little

Customer Accounts Manager
E-mail

The Greensville County Water & Sewer Authority (GCWSA) provides public water and/or public sewer system to serve portions of Greensville County as well as a portion of  the City of Emporia, Town of Jarratt and Sussex County. Whether you are a lifelong resident or have recently relocated to this area, we welcome you as a new utilities customer.  This information is provided to answer some of your questions about public water and sewer services.

Who operates and manages the public utility system?

The GCWSA is responsible for the operation and management of the public water and sewer systems.  Its operation and management procedures are set forth by the Authority in it Rules and Regulations. A copy of the Rules and Regulations is available for public review at the Greensville County Government Building.

Is there a mandatory connection policy?

YES.  Any structure located within 200 feet of the public right-of-way in which public water or sewer mains are located is within the mandatory connection service area and must connect onto the system unless a non-user status is granted by the Authority.

How much are the connection fees?

The minimum connection fee is $960.00 for water plus a $400.00 residential facility fee and $l,320.00 for sewer plus a $835.00 residential facility fee.

What is the non-user status?

There are two kinds of utility customers:

  1. USERS – Those who wish to connect to the utility system.
  2. NON-USERS – Those who do not wish to connect to the utility system.

Non-user status must be applied for by the customer. The following information must be provided:

Water *Non-user* Status

Sewer *Non-user* Status

What are the Rates?

Water

Residential Customers  
First 3000 gallons per month $16.95
Each additional 1000 gallons per month $  5.65
Non-user rate per month $  6.00
   
Commercial Customers  
First 3000 gallons per month $17.85
Each additional 1000 gallons per month $  5.95
   
Industrial Customers  
Usage less than 1,000,000 gpm rate per 1000 $  5.93
Usage more than 1,000,000 gpm but less than 15 million gpm rate per 1000 $  4.88
Usage more than 15 millions gpm rate 1000 $  4.50
   
Institutional Customers  
Usage less than 1,000,000 gpm rate per 1000 $6.59
Usage more than 1,000,000 gpm rate per 1000 $5.44

Sewer

Residential Customers  
Metered water supply  
First 4000 gallons per month $ 33.16
Each additional 1000 gallons per month $   6.63
Un-metered water supply  rate per month $ 37.87
Non-user rate per month $  9.97
   
Commercial Customers  
First 4000 gallons per month $ 38.67
Each additional 1000 gallons per month $   7.73
   
Industrial Customers  
Usage less than 1,000,000 gpm rate per 1000 $  7.73
Usage more than 1,000,000 gpm rate per 1000 $  7.02
   
Institutional Customers  
Usage less than 1,000,000 gpm rate per 1000 $  8.58
Usage more than 1,000,000 gpm rate per 1000 $  9.64

Are there any other fees I must pay?

Deposits

All owner-occupant accounts are charged a deposit equal to two (2) months minimum bill.

All tenant-occupant accounts are charged a deposit equal to three (3) months minimum bill (which include tax and penalty) plus $30.00 service fee.

Account Charge

All applicants for service shall be subject to the payment of $25.00 account charge.

Disconnection Fee

When a structure is temporarily vacant for a period of time, the owner or customer of record may request that service be discontinued only until the structure is occupied again.  The charge for disconnection is $30.00

Customers are billed on or before the first day of the month. Bills not paid on or before the 20th day of the month are assessed a 10% penalty. Customers not paying bills on or before the 30th day of the month are disconnected. Charges do not stop accruing if a customer is disconnected because of nonpayment. A $60.00 service fee will be charged before service is reinstated.  Utility bills will be rendered monthly to each customer unless established otherwise by the Authority.

How can I pay my utility account?

  1. Stop by our office located at 1781 Greensville County Circle, Emporia, Virginia where you can make payments with cash, check, money order, or credit/debit card (Master Card/Visa Only)
  2. Mail your payment. To ensure proper credit to your account, always enclose the payment stub with your payment.
  3. Automatic Bank Account Draft. This service will automatically deduct utility payments from your bank account on the 10th of each month, thus saving you time and money.  It’s easy and free! 

Simply click on the link for a copy of the authorization form.  The form must be printed, completed, signed and returned along with a void check to our office.  Once enrolled, you will still be mailed a utility bill showing your balance due with note on bottom left indicating when automatic deduction will be made.

Water and Sewer Emergencies

The lines from the water meter or sewer clean-out to your residence and your property are your responsibility.  All emergencies that relate to the water or sewer mains during the day should be reported to:

GCWSA at (434) 348-4213

During the weekends, Holidays, or at night call:
(434) 348-4200

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