Water & Sewer Emergencies

The Authority's personnel is available to respond to emergencies at all times.  To report an emergency situation, dial one of the following telephone numbers:

Monday-Friday
8:00 am - 5:00 pm
(434) 348-4213

All other times
(434) 348-4200

(This is the phone number for the Greensville County Sheriff's Office.  The Sheriff's Office will dispatch the Authority's personnel after normal business hours.)

Be ready to provide:

• Name
• Address
• Telephone number
• Nature of the problem

The Authority dispatches maintenance personnel to handle any problem on the public water and sewer system.  This service is provided at no charge.  The Authority does not maintain or repair water and sewer lines on customer’s property.

The Authority's facilities extend up to, and including the water meter and sewer cleanout.  These appurtenances are usually located adjacent to the highway right-of way.  It is a good practice to determine the location of these items.   Additional information regarding the water meter/sewer cleanout can be obtained from the Authority's Assistant Director at 434-348-4259.  A representative is available for questions during normal business hours.

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